How to complain
If a page on this site contains a factual error — a bonus amount that no longer matches the operator's offer, a promo code that no longer works, a licence number that is out of date — the fastest route is email. Write to editorial@campox.org with the page URL, a short description of what is wrong, and the public source you compared it against. We confirm receipt within two working days, re-check the operator's own page within another working day, and update the review within one working week. There is no complaint form, no account, and no login needed to send a correction.
Operator complaints
If your issue is with the CampoBet operator itself — a locked account, a stuck withdrawal, a bonus that did not credit — the complaint path runs through the operator, not through this site. First contact the brand's live-chat or email support with your account number, transaction IDs, and a clear description of the issue. If the operator does not resolve the matter within fourteen days, escalate to the gambling regulator named on the operator's licence page: for Curaçao licences the regulator is the Curaçao Gaming Control Board, and the escalation address is on their official site. Keep copies of every email.
What we can do
What this site can do is limited and we want to be honest about it. We can update the review if the operator has changed terms since we wrote it, we can flag a repeat payout problem on the review page if we see the same complaint from several readers, and in some cases we can forward a dispute to the operator's affiliate contact. What we cannot do is open your account, reverse a transaction, or override a licence decision. If a reader expects us to act like a regulator, we are not that — the regulator named on the operator's licence is the correct escalation route.
Timeline
Expect the following rough timeline. A factual-correction email reaches our inbox within minutes and is confirmed within two working days. A re-check with the operator takes one working day. A live update to the page lands within a working week of the original email. An operator-side dispute — stuck payout, locked account — is handled by the operator within fourteen days under most licences, and by the regulator within thirty to sixty days thereafter. If any of these windows passes with no reply, resend your email: lost mail is rare but it happens, and a second message almost always clears the queue.